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Email Statistics

E-mail Statistics is a tool to track which of your e-mails get opened and by whom, as well as a count of which links have been clicked on.

All paid plan groups on 'Pro' or above get our e-mail stats feature included in the package!

You can find e-mail stats from the management view of past emails. Click 'Sent E-mails' in the 'E-mails' tab of your management toolbar and then click on the 'Delivery Report' link in the relevant e-mail section. You can then use the links ('Number Opened' or 'Recipients') to view the list of e-mail addresses who either opened your e-mail or did not receive it. 'Clicks' shows you the list of links which your e-mail contained as well as the number of times each link was clicked on.

N.B. 'Opened' shows the number of people who opened the e-mail and loaded images. This is the only way it is possible to track opens, but it means the 'true' count of people who read your e-mails is often a lot higher than the displayed count, due to some e-mail clients automatically blocking images, or people reading e-mails in preview mode.

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